A luxury health retreat that will revitalise your demeanour.

GIFT VOUCHER CONDITIONS:

• Treat gift vouchers as cash tender; however, Haús of Vitality does not replace lost or stolen vouchers.
• Utilize gift vouchers within one year from the purchase date (refer to the date of issue); ensuring prompt redemption ensures maximum benefit.
• Note that gift vouchers are non-refundable; however, they can be used for redemption on any Haús of Vitality services, products, or promotions.
• Failure to arrive on time or a no-show may result in forfeiting the gift voucher.

SURCHARGES FOR GROUP BOOKINGS:

• On Sundays or public holidays, a 10% surcharge applies to the service cost for all group Salon appointment; this surcharge helps maintain the quality of our services during peak times
• Any late cancellation of a Group Salon Appointment  results in forfeiting your deposit, and incurring an extra fee for the grazing platter is also applicable.

IN-SALON REFUND POLICY:

• Choose carefully; no refunds for changes of mind or incorrect selections.
• Refunds granted within 14 days of purchase with proof of purchase, following guidelines set by the office of fair trade.
• Arrange refunds through the salon of purchase.

PAYMENT OPTIONS:

• Haús of Vitality accepts various payment methods.

PRICING RESPONSIBILITY:

• Upon entering Haús of Vitality, you are responsible for your private property.
• Haús of Vitality will not be held accountable for any loss or damage to property.
• Any personal belongings left in a treatment room and subsequently lost become your responsibility.

FIRST-TIME VISIT:

• If new to our salon, arrive 10 minutes prior to your appointment for registration and relaxation.
• Late arrivals result in shortened appointment times.
• Turn off or silence your mobile phone upon entering for a relaxing atmosphere.

PERSONAL PROPERTY RESPONSIBILITY:

• Once entering Haús of Vitality, your private property is your responsibility.
• Haús of Vitality will not be held accountable for any loss or damaged property.
• Any personal belongings left in a treatment room and lost are your responsibility.

RETURN OF GOODS:

• Choose carefully; no refunds for changes of mind or wrong selections.
• Returns accepted for products in their original packaging only.S