Privacy Policy

Privacy Policy

At Haús of Vitality, we are committed to protecting the privacy and confidentiality of our clients’

personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard

your personal information when you visit our spa or use our services.

Information We Collect:

• Personal Information: We may collect personal information from you when you book an

appointment, complete a health assessment questionnaire, or purchase products or services

from us. This information may include your name, contact information, payment details, and

health-related information.

• Usage Data: We may also collect non-personal information about your interactions with our

website, such as your IP address, browser type, and device identifiers, to improve our

services and enhance your experience.

How We Use Your Information:

• We use your personal information to provide you with the products and services you

request, including scheduling appointments, processing payments, and delivering

treatments.

• We may also use your information to communicate with you about your appointments,

promotions, special offers, and other relevant information about our spa.

• We may use usage data to analyse trends, track user engagement, and improve our website

and services.

Disclosure of Your Information:

• We may share your personal information with trusted third-party service providers who

assist us in delivering our products and services, such as payment processors, booking

platforms, and email marketing providers.

• We may also disclose your information in response to legal requests, court orders, or other

legal processes, or to protect our rights, property, or safety, or the rights, property, or safety

of others.

Data Security:

• We take reasonable precautions to protect your personal information from unauthorised

access, use, or disclosure. We use industry-standard security measures, such as encryption,

firewalls, and secure servers, to safeguard your information.

• Despite our efforts to secure your data, no method of transmission over the internet or

electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Choices:

• You have the right to access, correct, or delete your personal information at any time. You

may also opt out of receiving promotional emails or communications from us by following

the unsubscribe instructions provided in the emails or contacting us directly.

• Please note that opting out of certain communications may affect your ability to access

certain products or services.

Changes to this Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or

legal requirements. We will notify you of any material changes to this Privacy Policy by

posting the updated policy on our website or by other means.

Contact Us:

• If you have any questions or concerns about this Privacy Policy or our privacy practices,

please contact us at relax@hausofvitality.com.au

This Privacy Policy is intended to inform you about how we collect, use, disclose, and protect your

personal information at Haús of Vitality. By using our services or visiting our spa, you consent to

the terms of this Privacy Policy.